Case Study HRDV 5630

Case Study HRDV 5630.

I’m working on a Management question and need guidance to help me study.


Case Study 5, Solving Team Challenges At DocSystems Billing Inc, in Organization Development


  1. What problems exist in this organization?
  2. How are team roles impacting this organization?
  3. What is the presenting problem(s) ?
  4. What is the possible root cause(s)?


A business correspondence to Jim, Senior Director Customer Service at Doc Systems that:

1. Summarize the situation as you see it.

2. Make a recommendation the client about what could be done next based on the data included.

a. Recommended intervention(s)

b. Intervention strategy and purpose

Case Study HRDV 5630

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