Need help aswering in 250-300 words

Need help aswering in 250-300 words.

I’m trying to learn for my Management class and I’m stuck. Can you help?

PJM440 MOD4 Discussion post responses

Please respond to both POST1: A question from the professor and POST2: I have included my original post as reference

My original post:

Hello Class,

Process Map

A process map can be termed as a planning tool that visually describes the flow of work. As a typical process map, it helps in visualizing a process from its start to when it ends. It uses a real swimming pool’s metaphorical lane to place mapping steps either on horizontal or vertical sides. These lanes refer to columns keeping actions further from one another. The Process map is usually utilized in projects extending over various business sections and differentiates channels with regards to particular objectives set.

The steps to creating a process map include:

  1. Lanes identification and labeling.
  2. Commence the chart by defining the process’s starting point. This can be done by adding a rounded rectangle at the apex and label it to indicate the commencing point (Hussain et al., 2017).
  3. The third step will involve adding several steps while connecting them with lines (Hussain et al., 2017). The steps are drawn from top to bottom. If in another division, steps can be added to the left or the right. Each step will be accompanied by a description to know their representations until the process’s end. The arrows are representative of the information flow.

The process map is helpful for processes in departments that do not comprehend what other departments are about, for example, software installations. Such departments may lead to redundancies, gaps, duplication, or issues with communication. They are not suitable, however, in modeling state machines in medical, aviation, telecommunications, and automotive fields. Instead, the SDL diagram is used. It is used in modeling the system’s details that can undergo simulations and proofing. The SDL diagrams contain the definition of major blocks, a block that includes more details and the processes that show the block flows (Algayres et al., 2012).


Algayres, B., Lejeune, Y., Hugonnet, F., Braek, R., & Sarma, A. (2012). GOAL: Observing SDL behaviors with Geode. The Proceedings of SDL’95, 223-230.

Hussain, R. S., Ruikar, K., Enoch, M. P., Brien, N., & Gartside, D. (2017). Process mapping for road works planning and coordination (Links to an external site.). Project and Asset Management, 7(2), 157-172.

POST1(A question from the professor)

Excellent idea to post in advance proactively. It shows your quality in motion. Well done! Business process mapping (BPM) is a tool that allows describing in graphics what activities a business does, how to make the process more effective and efficient, who has the responsibility for what, what standards are involved to complete that process, what other tools will be required, and how business success can be determined. (PMC).

Graphic process maps are very useful since they allow you to easily perceive processes to analyze and reengineer activities appropriately. Are the process maps a standard in your organization?


PMC. (2019). A quick guide to Business Process Mapping. retrieved on Jul 1, 2019, from


A process map is a visual/graphical representation of the descriptions of how to get certain things done. It helps those that are participating in the project to see the details of the entire process and also guides decision making and also identifies the strengths and weaknesses throughout the process. By doing this, it helps to reduce the defects and times of the process and enhances productivity. The components of the processing map include in the inputs, outputs, and steps. The map should show the flow of works and interaction within the organization. Some of the reasons process maps are used are that pictures are better than words in many cases, they help to facilitate improvements in the process, decision making is made easier, changes can be made with less troubles, and it can also serve as a measurement tool for the process (Hessing, 2019).

The process map is also called a swim lane diagram because parallel lines divide the chart into lanes with one lane for each person, group, or sub process. Sandahl (2015) outlines the steps in creating a swim lane diagram as the following:

1 – Name and scope swim lane diagram

2 – Select a process owner

3 – Start swim lane flow mapping: Who does what?

4 – Change it as needed

The swim lane diagrams is often used in multi-department organizations to better illustrate cooperative business processes. They clarify who is responsible for each step along the process and are particularly useful for identifying redundancies, problem areas, of inefficiencies in a business process (Masters, 2011). Though the swim lane diagram is a very useful tool in many types of processes, a more complex process flowchart may be necessary and more helpful when addressing more technical and high-level overviews. They are often used in manufacturing, administrative, or service processes (The 3 Best Types of Flowcharts to Manage Workflow, 2017).


Hessing, T. (2019, November 7). Process Mapping. Retrieved from

Masters, M. (2011). An Introduction to Swimlane Diagrams. Retrieved from…

Sandahl, K. (2020, February 19). Swimlane diagram – how to create a good, usable one for your business. Retrieved from

The 3 Best Types of Flowcharts to Manage Workflow. (2017). Retrieved from…

Need help aswering in 250-300 words

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