The Problem-Solving Process

The Problem-Solving Process.

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MT340-4: Develop team problem-solving procedures. Read the scenario and then address the checklist items in a thorough manner in a persuasive essay in your own words. Scenario: You are the designated team leader in charge of heading a committee to address a problem concerning the annual holiday festival to be held on December 15th. The town (population 70,000) wants to have this annual celebration like it does every year. But this year the town is short of funds and the mayor has asked your 6-member committee (including yourself), to come up with a plan of action for implementation. It is now September 10th. None of the committee members have ever worked on this celebration and are new to the town. Two members are retirees and 3 members work full-time in the nearby city and commute by train every day. Each of the employed members has children of various ages. None of the members know each other. Checklist: Based on the scenario: Develop a systematic process for solving the group problem that you would recommend to the team. Explain why this type of approach generally works best. Explain how to identify the problem. Explain why it is important to get the discussion question right, and what are some guidelines for doing so. Determine some of the characteristics of problems. Identify some specific techniques or modifications that you would make to the basic problem-solving process to accommodate the specific situation. Report the tools that can assist with the group problem-solving, including group support systems. Explain how to use P-MOPS.

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The Problem-Solving Process

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